Privacy Policy

Privacy Policy

Better Hospitality Reviews (“BHR”, “we”, “us”, “our”) helps hospitality businesses grow by optimising their Google Maps presence.

Better Hospitality Reviews (“BHR”, “we”, “us”, “our”) helps hospitality businesses grow by optimising their Google Maps presence.

What Information We Collect

What Information We Collect

  • Information you provide: Name, business name, email, phone, and anything you enter in our chatbot or forms.

  • Automatic data: General info about how you use our website or chatbot (browser, device, pages visited).

  • Feedback: Thumbs up/down or survey responses you give in chat.

  • Information you provide: Name, business name, email, phone, and anything you enter in our chatbot or forms.

  • Automatic data: General info about how you use our website or chatbot (browser, device, pages visited).

  • Feedback: Thumbs up/down or survey responses you give in chat.

How We Use Your Information

How We Use Your Information

  • To answer your questions and provide our services

  • To contact you about your enquiry, free audits, or discovery calls

  • To improve our website, chatbot, and client experience

We do NOT sell, rent, or trade your information to anyone.

  • To answer your questions and provide our services

  • To contact you about your enquiry, free audits, or discovery calls

  • To improve our website, chatbot, and client experience

We do NOT sell, rent, or trade your information to anyone.

How We Store Your Information

How We Store Your Information

  • Secure digital storage with restricted access

  • Only used by our team to help you (or to improve our services)

  • Secure digital storage with restricted access

  • Only used by our team to help you (or to improve our services)

Sharing Your Data

Sharing Your Data

  • We do not share your info with third parties except:

  • If required by law

  • To trusted partners who help us deliver our services (e.g., IT providers) and only for that purpose

  • We do not share your info with third parties except:

  • If required by law

  • To trusted partners who help us deliver our services (e.g., IT providers) and only for that purpose

Your Choices

Your Choices

  • Access/Update: Email us at joshua@betterhospitalityreviews.com to view or update your info.

  • Opt-Out: If you don’t want to hear from us, just reply to any email or let us know in chat.

  • Delete: You can request deletion of your data at any time.

  • Access/Update: Email us at joshua@betterhospitalityreviews.com to view or update your info.

  • Opt-Out: If you don’t want to hear from us, just reply to any email or let us know in chat.

  • Delete: You can request deletion of your data at any time.

Cookies

We may use cookies for website analytics. You can turn these off in your browser at any time.

Contact Us

Questions? Email us at: joshua@betterhospitalityreviews.com or call +61 438 473 857.

Updates

We may update this policy from time to time. Check back for the latest version.

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